FAQ

EXPLORE FREQUENTLY ASKED QUESTIONS

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Welcome to the Charnwood FAQs page. We understand that choosing the perfect place to call home involves a lot of questions. Here, we've compiled answers to some of the most common inquiries to help you make an informed decision. If you have additional questions or need further assistance, please don't hesitate to reach out to our friendly leasing team.

1. What Types Of Apartments Do You Offer?

At Charnwood, we offer a variety of spacious and beautifully designed one-, and two-bedroom apartment homes. Each apartment features thoughtful touches to ensure accommodation for every resident.

2. What Is The Application Process Like?

Our application process is designed to be straightforward and convenient. You can apply online through our secure portal. Our leasing team will review your application, conduct a background and credit check, and contact you with the results.

3. What Are The Lease Terms Available?

We offer flexible lease terms to accommodate your needs. Lease terms typically range from 6 to 12 months, but we can discuss alternative options based on availability.

4. Is renter's insurance required?

Yes, we require all residents to carry renter's insurance to protect their personal belongings. It's a simple and affordable way to provide peace of mind.

5. Are pets allowed, and is there a pet policy?

Yes, we are a pet-friendly community. We welcome your furry friends! Please review our pet policy for details regarding pet fees, breed restrictions, and other important information.

6. What utilities are included in the rent?

Rent includes trash removal and common area maintenance. Residents are responsible for their electricity, water, sewer, and any optional amenities, such as cable and internet.

7. Is there on-site maintenance and management?

Yes, we have a dedicated on-site maintenance and management team to promptly address any maintenance requests or concerns you may have. Our goal is to ensure your living experience is worry-free.

8. What amenities does Charnwood offer?

We offer a range of amenities, including handicap-accessible accommodations, On-site management, 24-hour emergency maintenance, Access to public transportation, Active community association, Picnic tables, Community patio, Van service, Central laundry facility, Individual heating and cooling.

9. How do I pay rent and request maintenance?

Residents can conveniently pay rent and request maintenance through our resident portal, which can be accessed online or via a mobile app.

10. What is the community like around Charnwood Apartments?

Charnwood Forest Apartments is nestled in the serene Forest Hills area of Richmond, Virginia, conveniently close to shopping, businesses, and highways including I-95 and Route 1. You'll also find a vibrant local life surrounding our community, with numerous dining, shopping, and entertainment options.

We hope these FAQs have been helpful in addressing your initial questions about Charnwood. If you have more inquiries or require further assistance, please don't hesitate to contact our leasing team. We look forward to welcoming you to our community!